Watch & Clock Engraving
An engraved watch or clock is a memorable gift for important milestones, weddings, anniversaries, birthdays, and graduations. Our in-house engraving department makes it possible to have personalized gifts completed and shipped in as little as one business day provided the item is in stock. If you have questions prior to ordering online, please call our Customer Service Department at: 1-800-572-8263 from 8:30 am - 5:00 pm Eastern Standard Time.
Your item will be engraved in an open area around and aligned with any existing manufacturer markings on the case back. We will never engrave over any markings on the case back or clasp of the watch. Please be aware that the smaller the watch, the less area there is to engrave it. A large men's watch, with a blank case back, such as a Bulova watch will allow for more text, where a small ladies' Citizen dress watch may only allow for initials. Please keep this in mind when choosing a watch, or what you want to have engraved on it.
What We Cannot Engrave:
All watches that can be engraved will have a check box on their description page to add engraving. If you see a watch you would like to have engraved, that does not allow for engraving online, please call our Customer Service Department to inquire at 1-800-572-8263. Below are watches we cannot engrave at all:
- Dive Watches with a water resistance of 200 Meters or more
- Watches with glass case backs such as mechanical watches
- Limited Edition timepieces
- The following brands:
- Kenneth Cole
- Tommy Bahama
- Casio (Some clasps on metal bracelets are engravable)
- Chase Durer
- Jorg Gray
- Movado 800 Series
- Fine Swiss, High End & Vintage or Pre-Owned Watches
- The case sides, links, or other parts of the watch
- Registered Trademarks, Slogans or Copyrighted Materials
Engraved Orders Return Policy:
All custom orders, whether it be imprinting, engraving, or some other form of customization cannot be returned, exchanged, or refunded. We are not responsible for spelling, grammar, or typographical errors entered in your Engraving Terms; you are responsible for proofing your artwork & text before confirming your order. Engraved items are checked to make sure they are working properly before they leave our facility. All engraved items will retain their manufacturer warranty for any future service or repair. If there is a problem with your watch upon immediately receiving it, please do not hesitate to contact our Customer Service Department at 1-800-572-8263 as we may be able to assist in remedying the situation if the item has not been worn and does not show any signs of wear. In the case of an engraved clock, or clock with an attached plate, you will have to contact the manufacturer for warranty service or repair after receiving the item.