We value your privacy. Information you share with us, such as your email address, and other personal information will never be sold or rented to third parties for marketing purposes. All personal information you submit to us is encrypted with the highest encryption technology available.
When you place an order with us, your name, address and phone numbers may be shared with third parties as required to process the order, for example, the shipping company and your credit card company.
For more information about our company, and things you should consider before purchasing a timepiece online: Why shop at Princeton Watches?
Customer Service Department: If you are in need of immediate assistance in regards to your order, placing your order, or have any questions prior to placing your order, our Customer Service Department can be reached Monday - Friday, 8:30 am to 5:00 pm Eastern Standard Time.
Toll Free: 1-800-572-8263
Local: (440) 564-7411
Corporate Headquarters and Store Location:
12242 Kinsman Road
Newbury, OH 44065
Other Terms and Conditions:
Orders placed online or over the phone do not constitute a legal contract until we ship the product. Acceptance of orders is subject to credit card verification procedures. We reserve the right to cancel an order if it does not meet our credit card verification standards, or we cannot ship the product due to factors beyond our control.
Please note that, although rare and despite our best efforts, pricing errors may occur occasionally. In this case, we will do our best to honor the price, but may, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.