For fastest service, be sure to read and follow the information below before packaging and returning your item: (This information is also printed on the back of the receipt that is included with every shipment)

Returns must be received within 30 days after your receipt of our shipment  Returns must be properly packaged for shipment (we suggest you use the outside shipping box the we sent the product in originally) as the post office or UPS will not honor insurance claims for improperly packaged shipments that are damaged in transit. Do not ship watches back in padded envelopes or in the manufacturer's packaging without an outer box.  Princeton Watches will not  be responsible for damage in transit to improperly packaged returns.

All returned watches must be in brand-new condition, with manufacturer's packaging, tags, instruction booklets, warranty cards, and any other items that came with your purchase, such as accessories or free gift with purchase. Watches showing any signs of wear or use can not be returned. We will credit your card or issue a refund by check (if paid originally with check or money order) within 5 days of receipt of the returned merchandise.

Please be careful if you shop elsewhere! Many of our competitors charge a restocking fee if you return an item - they deduct as much as 20% to 25% of the cost of the item from your refund - they prefer to make money whether you are happy or not. Princeton Watches DOES NOT charge a restocking fee, but we do deduct the actual shipping charges that we paid from the refund. 

Please note that special orders are not returnable.

If we do, as a concession to a customer and solely at our option, accept a watch back after 30 days or showing wear, it may be subject to a restocking fee at our option.

Send your item back to us along with a copy of your receipt to the appropriate address below.  Write down the reason for the return and whether you would like a credit, a replacement of the same watch (if defective) or the model you would like to exchange it for. Be sure to insure the shipment since Princeton Watches is not responsible for items lost in shipping back to us.

If sending your return by US Mail send to:
Princeton Enterprises
Attn: Returns
P.O. Box 540
Newbury, OH 44065
 

If sending your return by UPS, FEDEX, etc. send to:
Princeton Enterprises
Attn: Returns
12242 Kinsman Road
Newbury, OH 44065